FAQs
About Our Jewellery
Demi-fine jewellery sits beautifully between fine jewellery (pure gold and diamonds) and imitation pieces. While imitation jewellery tarnishes after a few uses and fine jewellery is often locked away for rare occasions, demi-fine offers the perfect everyday middle ground. We craft our pieces using premium base metals - such as 316L surgical stainless steel and 925 sterling silver - finished with advanced, thick plating technology. This ensures your everyday pieces look luxurious and are highly resistant to tarnishing.
Absolutely. We design our pieces for daily comfort. Because we use high-quality core materials like 316L surgical stainless steel and 925 sterling silver, our jewellery is naturally hypoallergenic, nickel-free, lead-free and safe for even most sensitive skin types.
Our jewellery is designed for real, daily life and is highly durable. While it is strongly resistant to tarnishing, you can ensure it retains its elegant finish for years by using it thoughtfully and following our simple care instructions.
For our silver collections, yes. We strictly use 925 Sterling Silver, which signifies a purity of 92.5% - the highest standard of purity that can be used to craft durable, everyday jewellery ornaments.
This varies from piece to piece. We use a mix of high-quality semi-precious stones and, premium synthetic gemstones to achieve specific, vibrant colors. Because customer trust and transparency are our core values, the exact type of stone used is always clearly stated in the product description of every piece.
We plate our jewellery with a thick layer of 18-karat gold, giving it a rich, authentic gold appearance without the use of cheap lacquers or harmful chemicals. The exact lifespan of the gold finish depends on how often it is worn, weather conditions, and how it is stored.
Jewellery Care & Sizing
To maintain the refined finish of your pieces, we recommend keeping them away from harsh chemicals, perfumes, and heavy lotions. Gently wipe them with a soft cloth after use to remove sweat or moisture, and store them in the provided ANRZO Box or an airtight container.
We want your pieces to fit perfectly into your life. You can find a detailed, easy-to-use Size Guide & Specification on every product page to help you measure accurately before making a purchase.
Orders, Shipping & Packaging
We aim to dispatch orders within 24 hours to ensure prompt delivery. If you need to make a change or cancel your order, please reach out to us at hi@anrzo.com as quickly as possible. Once an order has been dispatched from our facility, it cannot be modified, but you can easily utilize our 7-day exchange policy once it arrives.
Yes. Every ANRZO order arrives in our minimal, premium packaging designed with matte materials, sustainable eco-friendly materials and quiet elegance. Whether it is a gift for yourself or someone else, the unboxing experience is crafted to feel genuinely luxurious.
While every piece goes through a strict quality check, if you receive a damaged or incorrect item, please take an unboxing video and reach out to us at hi@anrzo.com within 2 days of delivery. We will arrange a replacement for you immediately.
Currently, we are focused on establishing ANRZO as a trusted everyday jewellery brand across India, offering complimentary shipping for prepaid orders nationwide. We plan to expand our shipping destinations in the future on the website, But If you absolutely want something you can email us at hi@anrzo.com and we can figure out something special for you absolutely.